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26.01.2024

JUUUPORT – Help for young people with questions about online topics

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2 minutes reading time
11-17 years
Information
Safety
Apps
Audio
Games
Social Media
Video
Tool description
Foto: www.juuuport.de

Whether cyberbullying, computer game addiction or data protection: If young people have problems and questions about the Internet, they can contact the youth scouts and experts from JUUUPORT turn. The website also provides information, links and online seminars.

Advice from experienced young people at eye level

When young people have problems or questions, they sometimes find it difficult to talk to their parents or other adults, especially about sensitive topics such as cyberbullying or sexting. That’s why JUUUPORT has youth scouts who have experienced something similar and can advise other youth. They have undergone special training on Internet topics and in the areas of psychology and law and can be requested anonymously. If they get stuck, the young people’s concerns are passed on to adult experts who then take care of them.

Various contact and information channels

On JUUUPORT, counseling takes place free of charge, anonymously and in compliance with data protection laws. In addition to the contact form on the website, since May 2020 there is also the possibility to get advice via WhatsApp or Telegram chat. Messenger counseling is available Monday through Friday between 6 and 8 p.m.

The JUUUPORT website also contains a wide range of information on Internet topics. In addition to tips on how to deal with cyberbullying, there is a magazine on various topics such as “Trends on the Net” or “Games”. They also provide a collection of links to other places for youth to go.

Online seminars for schools, youth clubs and associations are also offered by JUUUPORT. Topics here include “Hate on the Net” and “WhatsApp Stress.” Perhaps there is a need for a seminar at your child’s school or you would like to draw attention to the offer with information material.

Why not tell your child about JUUUPORT – maybe there are topics he or she would rather not discuss with you, but rather anonymously with other young people. If your child would like to get involved with JUUUPORT themselves and become a scout, they can sign up for training here.

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