Elternguide Logo
06.09.2024

JUUUPORT – First aid for young people with problems on the Internet

☕️
2 minutes reading time
11-17 years
Information
Safety
Apps
Audio
Games
Social Media
Video
Tool description
Foto: www.juuuport.de

Whether it’s cyberbullying, computer game addiction or data protection, young people can quickly, easily and free of charge contact the young scouts and experts at JUUUPORT turn. Young people can now also find a reporting form for problematic online content on the website.

Advice from experienced young people at eye level

When young people have problems or questions, they sometimes find it difficult to talk to their parents or other adults, especially about sensitive topics such as cyberbullying or sexting. That’s why JUUUPORT has youth scouts who have experienced something similar and can advise other youth. They have undergone special training on Internet topics and in the areas of psychology and law and can be requested anonymously. If they don’t know what to do, the young people’s concerns are passed on to adult experts who then take care of them.

Various contact and information channels

JUUUPORT offers online counseling by young people for young people, supported by the association JUUUPORT e. V. On juuuport.de counseling is free, anonymous and complies with data protection regulations. In addition to the contact form on the website, there is also the option of contacting us via WhatsApp to get advice. The scouts will reply within two days. In the “Your questions” section, you can find answers from the scouts to common problems faced by young people.

The JUUUPORT website also contains a wide range of information on Internet topics. In addition to a guide on how to deal with online dangers such as cyberbullying, media addiction or sexual harassment, there is also up-to-date information on various topics such as artificial intelligence and fake news. JUUUPORT also offers a collection of links to other contact points for young people.

Young people can also use a separate reporting form to report things that do not belong online, such as violent videos, extremism or hate speech. The internet complaints offices FSM, eco and jugendschutz.net then deal with these complaints.

JUUUPORT is active on the social media platforms YouTube, Facebook, Instagram, TikTok and X active. Here, the scouts share photos, videos and information about the advisory services and current media topics.

JUUUPORT also offers free online seminars for schools, youth clubs and associations. Topics here include “Hate on the Net” and “WhatsApp Stress.” Perhaps there is a need for a seminar at your child’s school or you would like to draw attention to the offer with information material.

Try it out and join in

Tell your child about JUUUPORT – perhaps there are topics that they would rather discuss anonymously with other young people than with you. If your child would like to get involved with JUUUPORT themselves and become a scout, they can sign up for training here.

Linked topics

Project partners
Supporter