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WhatsApp – the number 1 messenger app

The most popular messenger, even among children and teenagers, is WhatsApp. This is because communication is practical and easy, and many other people use it. Unfortunately, there are a few negative sides to the popular service.

In a nutshell:

  • free messenger app available for Android and iOS (Apple) and as a web app
  • Registration with cell phone number
  • Options: Send chats, calls, files, location, voice messages and contacts, create group chats.
  • Risks: Disclosure of personal data, risk of cyberbullying and other communication risks.
  • Age rating: USK from 12 years (content for different age groups – chats). According to its own terms and conditions, the app may not be used by anyone under the age of 16. However, this is not controlled by the provider.

What is WhatsApp?

WhatsApp is a free messenger. Registration requires a cell phone number and access to contacts’ phone numbers. After that, profile picture and profile name can be assigned.

The main function of WhatsApp is to send messages to people from your own contacts (address book) who also use the app. These can be text and voice messages, photos, videos, files, contacts as well as your own location. They can be sent to individuals or a whole group. Individual and group calls as well as video telephony are also possible. Among teenagers, sending emojis and GIFs is especially popular. They can also respond to individual messages with emojis. Self-deleting messages can be sent, which automatically disappear from the device after seven days. And there is the possibility to send photos and videos, which may be viewed only once and then disappear.

Via WhatsApp it is only possible to contact someone whose number you have. When receiving a message from an unknown number, the contact can be controlled using the “add” or “block” buttons. Calls from unknown numbers can be muted.

With the chat lock function, selected chats can be made virtually invisible. These then only appear in a certain category and are protected by a code, Face ID or fingerprint.

What particularly fascinates young people about it?

Young people like to use the app because it allows them to quickly get in touch with acquaintances and family members, since almost everyone uses WhatsApp. Teachers and classmates in class chats, grandparents as well as friends in other countries are just a click away. Users can exchange information with their contacts and see when they were last online. Via the profile picture and the so-called status they can share impressions from their life (similar to Instagram). Fast communication via voice messages is particularly popular among young people.

What can be problematic about the offer?

Especially the read receipt function (two blue check marks on a message) can put young people under pressure to always reply directly. Even though hundreds of messages are sometimes exchanged daily in a class chat, this can overwhelm and stress children and young people. In addition, fakenews is often spread via class chats. Pictures and messages are sent quickly. There is a risk that personal data, pictures and videos will be carelessly shared, redistributed or used for bullying. Also dubious sweepstakes, Chain letters or misleading notifications can be problematic – before all, even sexting.

Since there are hardly any privacy settings on WhatsApp, users have to be careful themselves about what content they send or post in their status. They should only be ones that everyone is allowed to read or see.

In addition, WhatsApp accesses a lot of information about the users, e.g., the entire contact list in the cell phone. This is how foreign contact data gets to WhatsApp and other people without being asked.

WhatsApp offers so-called “channels” under “News”. This is a type of group chat in which only the person who created it can write something. Channels are used by celebrities, influencers and companies to stay in touch with their target groups and fans. However, be careful: messages, images and videos that are not suitable for children and young people may also appear on channels.

What does the provider think?

WhatsApp, just like Instagram , belongs to the Meta group (formerly Facebook). The GTCs in force since 2021 inform that user data will also be passed on to companies for advertising purposes.

Certain security settings are supposed to improve the usage: People or phone numbers can be blocked; location tracking and read receipts can be deactivated. Users can limit the visibility of their own profile. Messages are exchanged in encrypted form, so they cannot be easily “hacked” by strangers. However, this only works in individual messages and when the backup – i.e. the data backup – is deactivated.

In early 2022, WhatsApp announced that group administrators will be able to delete messages from others. This function has not yet been implemented.

What should parents pay attention to?

If your child is younger than 16, you must consent to their use of WhatsApp. Make sure your child uses Messenger responsibly. Explain to your child how they can protect their personal information. You should not share sensitive data or photos with unknown people

Help your child understand the privacy settings and configure them correctly… This can be done in the app itself or in the access rights management in the Android or iOS operating system (in each case under Settings). In the app, under the category “Privacy”, you can set who sees what and whether or not you want to be invited to groups by strangers. It may happen that certain functions can no longer be used if certain accesses are denied. The Privacy Check function gives a good overview of the settings. At www.medien-kindersicher.de there are Video instructions on how to safely set WhatsApp on your child’s smartphone.

Talk to your children about communication risks and how they can protect themselves from them. Encourage them to let you know right away if they feel they are not being treated right or are being bullied.

Encourage your child to only contact people they know in real life. Warn against adding unknown contacts. Also, be mindful of your child’s privacy and give your child the space he or she needs. Set a good example yourself by being responsible and respectful with your own digital activities.

Wenn Sie einen Messenger nutzen möchten, der mehr Datensicherheit bietet, lesen Sie unsere Toolbeschreibungen zu Signal und Threema.

Stickers in WhatsApp and Co. – between creativity and spam

Stickers have long been indispensable in messenger apps like WhatsApp, Telegram and others. The small, colorful pictures are often funny or cute and offer a fun and creative way to express emotions and liven up conversations. We explain what stickers are useful for and when their use can also become exhausting.

What can stickers?

Unlike traditional emojis, stickers are often hand-drawn or digitally created graphics. The small images and animations offer an easy and quick way to convey a message, express your mood or bring fun into a conversation. Stickers can also be used to overcome language barriers. Since images are a universal language, they can be useful in multicultural communication situations.

There are stickers for almost every situation, from funny memes and cute animals to political messages and cultural references. With various apps like Sticker Maker or Sticker Studio, you can quickly and easily create your own stickers that are not available in any other app.

What excites children and young people about it?

For children and teenagers, sending and receiving the colorful images provides entertainment and fun. It is typical for young people in particular to communicate with images. Image communication partially replaces the written word. Children also like to make jokes, laugh and have fun. In stickers they can easily combine all this. Especially creating your own stickers provides a lot of creativity and individuality, which is especially popular among young people.

What can be problematic?

  • Misconceptions: Stickers should not be used to address serious or sensitive issues. In such cases, it is best to limit yourself to text or voice messages to avoid misunderstandings
  • Displeasure, distraction, and stress: Excessive use of stickers in group or class chats, for example, can make others feel disturbed or inconvenienced – even leading to digital stress.
  • Inappropriate content: There are many stickers that contain inappropriate, discriminatory or pornographic content. When children and young people encounter such stickers, they may be confronted with content that they cannot yet understand or process.
  • Harassment and Bullying: Stickers can be used to harass or bully others. Children and teens may send stickers that are hurtful or offensive, causing emotional harm to others.
  • Copyright infringement: If children and young people use stickers that are protected by copyright, they may be breaking the law and getting into legal trouble.
  • Security risks: Stickers can pose a security risk as they can be used by hackers and cybercriminals to spread malware and viruses. When children and teenagers download stickers from unknown sources, it can infect their device and expose personal data.

How can parents deal with it?

Find out about the apps your child uses and see what stickers are available there. There are also special parental control apps that can restrict access to certain apps or features.

Remember that social contacts become increasingly important for your child as he or she reaches puberty, and digital communication is just as much a part of this as conversations in the playground. Educate your child about not spreading stickers that may offend or harass others. Discuss rules for dealing with stickers – especially in class and group chats. Getting others’ permission before sharing stickers can help reduce problems. Also educate your child about what to do if he or she feels uncomfortable or harassed and always be approachable.

Talk to other parents and teachers about how stickers are handled in group chats. This way you can support each other and exchange ideas.

Feel free to create a fun sticker together with your child sometime. This encourages creativity and engagement with images and text.

TikTok and drug use

It’s actually forbidden – and yet surprisingly present: On social media platforms like TikTok and Facebook but also in messengers like WhatsApp and Telegram there is a drug scene in which some very young users are active.

Drug use and social networks – what do you find there anyway?

Illegal drugs are finding their way into the public domain via social media platforms like TikTok. Under corresponding hashtags, the popular short video app features videos of users talking about their own drug use or showing it live. This goes from weed and mushrooms to meth, MDMA or heroin. According to both Germanyouth media protection laws and the platforms’ community rules, such videos are prohibited. Some videos come from children and young people who get encouragement for their behavior via likes and comments.

Social media has not only made the topic of drugs itself more visible. It may also be easier to find the drugs themselves via websites or groups, if contact can be made with dealers there.

Funny and harmless? The videos convey fatally wrong images

The problem with this drug scene, which is just a click away: the colorful images, the fun depicted, the feeling of being in a group of like-minded people, as well as unifying elements like the music initially seem inviting. Often drug use is trivialized in the videos, experiments are praised and supported by other users. This can create a completely false image of drug use as recreational fun among adolescents. Children and young people in particular, who are looking for support and confirmation, can easily be attracted to such content.

It can be problematic that platforms often suggest similar videos to their users again with the help of algorithms. This can make topics that you deal with more and more present.

What do the platforms do?

According to the community guidelines, such videos are of course not permitted – neither consumption and glorification nor the sale of drugs on the platforms. TikTok therefore blocks obvious hashtags or deletes posts and groups if they are noticed or reported. However, not all newly invented hashtags can always be blocked immediately.

What should parents pay attention to?

In terms of both media and drug use, the golden road is a trusting relationship and open communication. Stay in touch with your child and show interest in them and their media use. In the best case, you will notice early on if your child encounters questionable content or has questions or problems. Then you can find a way to deal with it together.

If your child is still very young, you can also control his or her media use technically – for example, with the help of the accompanied mode on TikTok.

If you feel your child is changing, has mental health issues, or may already be in contact with drugs, there are several steps you can take:

  • Address your child directly. Ask specific questions and be open with your concerns. Sometimes a frank conversation gets a lot moving.
  • Educate your child about algorithms and give them tips on how to handle recommendations from social media apps. Clicking “not interested” helps the TikTok algorithm understand that your child does not want to watch such videos.
  • Encourage your child to report such posts so that the appropriate social media platform can delete them.
  • Talk to trusted people, such as teachers, school social workers, or social educators.
  • In all larger cities, there are contact points such as educational counseling centers, counseling centers for mental health problems or drug counseling centers. A directory for the latter is provided by the Deutsche Hauptstelle für Suchtfragen e. V. Visit them alone or together with your child and seek help!
  • Under the nationwide Addiction & Drugs Hotline, experienced professionals offer anonymous, telephone counseling around the clock.
  • Give your child access to age-appropriate educational resources like drugcom.com that provide information about the dangers of drugs.

What dangers can my child encounter when using Whatsapp & Co.

Mark wonders what the challenges are in using messenger services and what he and his son (16) should look out for? Media educator Björn Schreiber gives a few hints and answers.

Fear of Momo & Co. – Real Problem or Media Hype?

Whether chain letters or YouTube videos: Momo may have also scared your child. For weeks, people read reports and articles about the creepy figure with wide eyes and a scary grin. Thus, parents and teachers were also panicked and a real Momo hype arose. Media coverage has contributed to this.

Who or what is Momo?

Momo first appeared on WhatsApp in 2018 as a chain letter. In it, readers were invited to take part in various challenges and allegedly incited to self-harm. A photo of the creepy figure, which is actually a sculpture by a Japanese artist, caused great fear, especially among younger children. The chain letter was followed in 2019 by alleged WhatsApp accounts of Momo, which directly contacted children and young people. YouTuber posted videos online in which you apparently chatted with Momo and engaged in risky tasks.

How did the media cover it?

It probably started with a local newspaper in England, which took a Facebook post by a concerned mother as an opportunity to report on Momo. Other media picked up on the Momo phenomenon. This was followed by reports about YouTube videos and children’s series in which Momo suddenly appears and about a schoolgirl’s alleged suicide attempt for which the creepy figure was responsible. Parents, teachers and children were warned about Momo.

Why is the reporting problematic?

Many reports subsequently turned out to be untrue or at least greatly exaggerated. Information was hardly ever checked for accuracy. False reports ultimately triggered the Momo scandal.

Although no one was ever written to directly by Momo, the character suddenly posed a real threat. Messages were forwarded, because one also wanted to warn friendly parents or neighbors. Adults fell for what they actually want to protect their children from: The principle of chain letters – the uncritical forwarding of messages that have not been checked for truth.

The great media attention also encourages imitators: New chain letters are sent out into the world, WhatsApp accounts with the name Momo are created. Thus, the issue gets an enormous amount of attention and panic ensues. It is a vicious circle: Again and again new events and reports that do not break off further promote the Momo hype.

Other phenomena and challenges are also extremely inflated by media attention. You may have heard of the so-called Blue Whale Challenge – a game that allegedly drives children and teens to suicide. The existence of this game has never been proven. Through constant media reports, the Challenge finally became known in Germany as well.

How can you as a parent deal with such a situation?

Do not respond to your child’s fear with panic, but explain that such stories are often made up and that chain letters have the sole function of frightening and pressuring recipients. Make it clear that many reports are falsehoods and there is no reason to be afraid. Because why should you be afraid of something that doesn’t exist?

Explain to your child what false reports are and how to recognize them. You can read more about this in our article on Fake News.

Always be a point of contact for your child, even when it comes to their online experiences! If you notice that, for example, Momo, similar scary characters or problematic challenges appear in YouTube videos, report this content – directly to YouTube or to jugendschutz.net.

Whether you learn of such incidents through an article, a Facebook group, other parents, or your child: Do not simply forward the information! Check what facts there are about the phenomenon and whether the information seems exaggerated or realistic. Also talk to other parents about whether the message can be true.

What is actually… a server?

A server is a storage on which contents of web pages, e-mails or files are stored. Every program or app needs servers in the background to store and process its users’ data, including WhatsApp, for example.

When sending messages, it then works like this: When person A sends a message, the first thing that happens is that it is sent to WhatsApp’s servers. They ensure that the exchange of messages works. This is comparable to a post office, where all letters are collected before they are delivered. The message is then forwarded to person B from the WhatsApp servers. Afterwards, person B can read the message on his smartphone. Compared to letter mail, the exchange happens online in just a few seconds.

What is actually… End-to-end encryption?

Parents and children communicate not only in person, but also via smartphone. Text and voice messages, photos and videos are sent daily. WhatsApp is the most popular way to do this. Since April 2016, the app uses the so-called end-to-end encryption. But what is it actually?

What happens when I write messages with my smartphone?

Let’s imagine the following situation: Mom and Ben both use WhatsApp. Mom writes a message to Ben: “Hi Ben, is school over already?”. When mom sends the message, the first thing she does is send it to WhatsApp’s servers. From there, the message is then forwarded to Ben. He can then read the message on his smartphone. Compared to letter mail, the exchange happens online in just a few seconds.

What is (end-to-end) encryption?

When a message is encrypted, the content can no longer be read. Only with the appropriate key can the message be restored. You can compare this to a letter that has a lock on it. Only the person with the right key can open the letter to read what it says. So when Mom sends an encrypted message to Ben, no one but him can read what it says. This is important because a lot can happen on the way from Mom’s smartphone to the WhatsApp servers and from there on to Ben’s smartphone. The message could be read along the way by hackers and surveillance services, for example. To prevent this and to preserve the secrecy of correspondence, messages should be encrypted. By the way, not only text messages can be encrypted, but also voice, calls, photos and videos.
With end-to-end encryption, Mom’s message is encrypted all the way to Ben’s smartphone. The content can only be read on Mom and Ben’s devices. Only they have the necessary key. The entire encryption process runs automatically. It is best to use applications that use end-to-end encryption. Especially when it comes to messenger apps for the smartphone, there is a wide choice. Among them are many good alternatives to WhatsApp that also encrypt end-to-end and also protect users’ data, e.g. Threema, Telegram or Hoccer. However, group messages are often not encrypted.

When does encryption make sense?

It generally makes sense to send information over the Internet in encrypted form. Especially when it comes to sensitive information such as names, addresses and bank data. When visiting websites, it is recommended that you always access them via “https://”. The “s” after the “http” stands for “secure”. It means that the information is exchanged in encrypted form. Not all websites offer this security. Payment data and other important information should only be entered on websites that can be accessed via “https”. With minimal effort, e-mails can also be provided with end-to-end encryption. For this, it is useful to look for instructions for the mail program you are using.

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