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The Xplora XGO3: The smartwatch for children

The Xplora XGO3 is a smartwatch specially developed for children that combines safety and fun. With its multiple functions, it offers parents the opportunity to manage and monitor communication with their children while giving children a sense of independence. We explain what’s behind the smartwatch for children.

In a nutshell:

  • Smartwatch for children aged 5 to 12 years
  • GPS tracking, SOS emergency call function, pedometer, call and message function (limited), school mode
  • Compatible with iOS and Android
  • Costs: around €100, depending on the provider and contract model

What is behind the offer?

The Xplora XGO3 is designed to provide children with a degree of safety while allowing them to explore the world around them and develop their independence. For you as a parent, the smartwatch is a tool for monitoring and managing communication with your child. It is not a fully-fledged smartwatch, but is designed with children in mind and can be operated intuitively by touch.

Key features include GPS tracking to keep track of your child’s whereabouts, an SOS emergency call function in case of an emergency and a limited communication option to enable contact with trusted people. Making phone calls and sending (voice) messages is possible, surfing the Internet is excluded. You cannot enter your own texts for messages.

You can also use the parent app on your smartphone to set a school mode for your child’s school hours and a safety zone in which your child can move around freely without you being notified.

What fascinates children and young people about it?

Children and teenagers love the opportunity to wear a smartwatch like adults, but one that is specially tailored to their needs. Functions such as answering calls from pre-authorized contacts and sending SOS messages offer security and a feeling of independence. The little extras such as games or the mini camera can also be fun. In addition, the integrated pedometer motivates children to stay active and promote their fitness.

What can be problematic about the offer?

  • Data protection and privacy The use of GPS tracking and communication functions can entail data protection risks
  • Communication risks Restricted calling and messaging cannot completely eliminate the possibility of unwanted contacts.
  • Distraction: The constant availability of calls and messages as well as the possibility of playing games can lead to distractions and impair your child’s concentration.
  • Dependence on technology: The availability of features such as GPS tracking and instant communication can lead to your child relying too much on the smartwatch and becoming less independent.

What does the provider think?

The provider emphasizes the importance of data protection and provides data protection settings to protect the privacy of users. Parental control functions are also offered to monitor and restrict use. The provider emphasizes that the safety and protection of children is the top priority.

What should parents pay attention to?

  • Adjust the settings: Take your time to adjust the smartwatch settings according to your child’s needs and age.
  • Data protection and privacy: Talk to your child about the importance of data protection and security when using technological devices. Agree rules with your child about the use of GPS tracking – because your child also has the right to free development, albeit in a protected space.
  • Contact restrictions: Check your child’s contact list regularly and make sure that only trustworthy people have access to the smartwatch’s communication functions. Explain to your child why these restrictions are important and how they should react if they are contacted by strangers.
  • Communication and use: Use the communication features to stay in touch and teach your child to use it responsibly. For example, explain that your child is not allowed to simply take photos of others without asking their permission first.
  • Independence and freedom: Encourage your child to be independent even without the smartwatch, to move around freely and to develop skills such as a sense of direction and social skills.
  • Rules at your school: Find out in advance about any guidelines regarding the use of smartwatches at your child’s school.

Virtual parents’ evening on 23.04.2024 from 5 to 6 pm

My first smartphone (held in German)

When is my child actually old enough to have his or her own smartphone? It is not easy to give an answer to the question that is valid for every child. This is because, in addition to the usefulness of the smartphone, your child’s stage of development also plays a role in the decision. You know them best and can assess their media experience and general sense of responsibility.

You can find out when the right time is, how to deal with challenges, which safety settings you should make in advance and how you can help your child to use it as safely as possible at the virtual parents’ evening from Elternguide.online!

Join us live at the virtual parents’ evening of Elternguide.online and put your questions to our experts – we will provide answers and be available for discussion. The event will be held in German.

Information and registration

Date: 23.04.2024 | Time: 5 to 6 pm

Speakers: Sophia Mellitzer (JFF) and Sophie Pohle (Deutsches Kinderhilfswerk)

Moderation: FSM e.V.

Platform: The virtual parents’ evening is realized via the tool “Zoom”.

Privacy Notice: Zoom is a service of Zoom Video Communications Inc. which is based in the USA. We use Zoom via the German operator easymeet24. easymeet24 ‘s server is located in Europe. Furthermore, within the Zoom service we have chosen the configurations with the highest data and security protection.
Please also take note of our privacy policy. The event will be held in German.

Registration:

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    The first smartphone

    Chatting with friends, being active on social media, expressing themselves creatively – the smartphone opens up a new world for children. Many parents ask themselves: “When is my child old enough to have their own smartphone?”. This question is not easy to answer. This is because the child’s stage of development plays a key role in the decision.

    The right time for the first smartphone

    The change from elementary school to secondary school is a suitable time for many parents to purchase a smartphone. Many children have a long journey to school, which they often have to make alone. They can make contact quickly via a cell phone or smartphone. Constant availability should not be the main reason. For older children and teenagers in particular, the most important reason for having their own smartphone is to keep in touch with their friends. They want to be part of it and have a say when it comes to the latest apps and social media trends.

    A checklist helps with the decision

    Are you wondering whether your child is ready for their own smartphone? Then you should think about these things:

    • Has my child had experience using someone else’s smartphone (e.g., mother, brother, or uncle) on occasion?
    • Does my child know that personal information exists and what it means?
    • Can my child understand that security settings and app permissions exist and what they are good for?
    • Can my child understand that a cell phone (may) incur costs, e.g., in-app purchases via games?
    • Does my child know that there are also rules online, e.g. when communicating in group chats?

    klicksafe has compiled these and other questions in a checklist for parents to tick off. Go through the checklist alone or together with your child. The more points you tick, the more ready your child is for their own smartphone. However, you know them best and can assess their media experience and sense of responsibility. For younger children, a cell phone without Internet access may be suitable at first. Sooner or later, however, you should allow your child to have their own smartphone.

    Surfing, posting and chatting – the challenges of smartphone use

    Access to the Internet holds a lot of potential for your child, but also risks:

    You can find out how you can protect your child from sexual violence on the Internet in this klicksafe brochure.

    Select and set up a device

    Choose your first smartphone carefully and take costs and features into account. A used cell phone can be a good choice. Take your time to set up your smartphone. Pay attention to age ratings of apps and enable security settings on the device. Discuss together which apps your child can and cannot use for the time being. A prepaid contract and not a flat rate may be sufficient at the beginning. This will teach your child how much they actually use their cell phone and how to use mobile data and WLAN appropriately. Settings in the smartphone can also create awareness of screen time. You can find more tips on how to make your child’s cell phone use safer in our article on this topic.

    Tips for safe use of the first smartphone

    Accompany your child as they take their first steps with their smartphone. Always inform your child about possible risks. Even before deciding to get your own smartphone, talk to your child about it. It can also be helpful to consult with other parents. Because most of the time, they face the same questions.

    Establish common rules for media use that all family members adhere to. Keep an eye on your child’s usage times and signs of digital stress.

    Find out about child-friendly offers and apps, such as the fragFINN app. You can find pedagogical assessments for mobile games at Spieleratgeber NRW.

    Try to lead by example. Don’t abuse your child’s trust by secretly checking the cell phone – a frank conversation is the better way. If you are unsure or serious problems arise, contact educational professionals such as school social workers or contact (online)counseling centers.

    Child-friendly information can help children get to grips with the topic. The “Genial digital” magazine from the Deutsches Kinderhilfswerk (DKHW) provides children aged 8 to 11 with information about the internet and their first smartphone in a fun way.

    How to make your child’s smartphone safer

    Many children get their own smartphone during their primary school years. With it, they can do different things and have access to the Internet. In addition to many great opportunities, however, it also exposes children to risks. It is particularly important that you talk to your child about possible dangers and make safety settings on the smartphone together.

    Privacy

    Without your child realizing it, he or she is leaving data trails by using a messenger and other apps, as well as by surfing the web. Explain to your child the various smartphone functions and how to set them sensibly: WLAN, Bluetooth and location should remain switched off by default and only be activated when absolutely necessary. For example, GPS is necessary if your child is looking for directions to a specific location using a map app. Check the app permissions in the settings together with your child. For example, you can avoid apps accessing the camera without reason or sharing data with other devices and networks. Educate your child about online scams, such as spam emails or phishing. Additional security is provided by virus scanner apps that can protect against unwanted viruses and dangers such as data theft, subscription traps or fake offers.

    Password protection

    It is important to use codes and passwords to ensure secure use of the device and apps. Your child’s cell phone should only be used after entering a code (PIN, swipe code, etc.) to prevent strangers from accessing personal data. Set up secure password protection with your child. This also applies to registration with social media services and apps. Secure passwords consist of at least twelve characters and contain special characters and numbers in addition to letters. Depending on the device, your child’s fingerprint can also be used to unlock the device (e.g. Touch ID on iOS). Tips for creating secure passwords are available – e.g. at Handysektor. For younger children, it is recommended that at least one parent also knows the screen lock combination and password.

    Parental control settings on Android and iOS

    Security and parental control settings can be made on every smartphone in the settings. Detailed information on this can be found, among other things, in the article on technical youth media protection.

    On Android, you can block the installation of apps in the Play Store or set a password for installation or in-app purchases. To do this, activate the parental control settings. You can choose which apps your child can install without a password.

    iOS devices offer even more options in their own device settings. Under Screen Time you have the option to set restrictions and assign a separate code for them. You can then, for example, allow or block the use of certain apps and restrict in-app purchases with a password. Movies, music, apps and TV shows with a higher age rating can also be blocked automatically. iOS can automatically filter and hide web content in Safari and apps.

    Additional apps are also recommended:

    • JusProg is a state-approved youth protection program that is free of charge, data-saving and ad-free. The software filters Internet addresses and blocks non-age-appropriate websites. The individual settings allow you to adapt the level of protection to the age of your child.
    • For Android devices, there is also Salfeld, which is available for a fee and focuses on time limits and filters as well as the connection of parent and child devices.
    • With the Kids Place app, you can, for example, set a time limit for screen time, only allow the use of certain apps or block unsuitable websites.
    • The Google Family Link app also offers some ways to regulate your child’s cell phone use.

    Further tips for safe smartphone use

    To avoid cost traps, a tariff with a limited data volume can be useful. Make sure you also make certain settings for your child’s privacy and safety on social media apps and use Instagram safely, for example. Here you can specifically regulate the visibility of your child’s profile and the basic contact options. Some platforms offer a safer alternative mode for minors – e.g. the accompanied mode on TikTok.

    We also recommend installing the fragFINN app. This children’s search engine offers a protected surfing area with tested websites. This way you can ensure that your child can only access age-appropriate and safe content, both for school research and for leisure activities.

    For more information on safe smartphone settings, it’s worth visiting medien-kindersicher.de. Here you will find helpful, technical protection solutions for all your child’s devices, services and apps explained step by step.

    Also remember to carry out regular software updates on your child’s smartphone to close security gaps and minimize the risk of viruses, for example

    Accompaniment by the parents

    Smartphones come with some features to make chatting, surfing the web and using apps safer for your child. However, these settings on the device or parental control apps are no substitute for parental supervision. Your child should always understand why certain websites or apps should be blocked or why GPS tracking should remain deactivated. Also, always base your control and safety on your child’s age and development. Especially with teens, don’t intrude too much on your child’s privacy. However, always try to stay in conversation with your child and be there as a point of contact for questions or uncertainties.

    JusProg – the digital youth protection program

    Many children surf the Internet independently from a young age. If you as a parent sit next to it, you get to see what websites and content your child sees. However, older children in particular – from secondary school onwards, for example – should also be allowed to use the Internet independently. Unfortunately, they may also come across content that is unsuitable or disturbing for them. Offers such as the filter program JusProg are designed to help better protect children and young people online.

    In a nutshell:

    • state-approved, digital youth protection program
    • free of charge and without registration
    • can be installed on different devices
    • privacy-friendly and ad-free
    • Individual restrictions for different ages

    What can it do?

    The software filters web addresses and blocks non-age-appropriate sites on the Internet. JusProg runs in the background while you are surfing: If a website is listed in the system as not age-appropriate, it is blocked – a corresponding message then appears. JusProg bases its assessment of the pages on the age of the children, which the parents specify in advance. Unknown web addresses are automatically blocked for children aged 0 to 12. It’s a little different for children over the age of 12: For them, all pages that are not noted in the system are automatically unlocked. This makes the surfing space with JusProg very large for 12-year-olds and up.

    JusProg can be installed on most iOS and Android devices. In addition to the listed web addresses, other pages can be manually blocked or unblocked. Multiple user profiles can be created on one device so that parents and children can surf on one computer and the level of protection is individually adapted to the age of the family member. For example, one child sees content for under-12s, while the older sibling can visit websites for ages 16 and up. The program was approved by the FSM’s expert commission and rated “good” by Stiftung Warentest.

    What does the provider think?

    JusProg ‘s system is based on negative (blocklist) and positive (passlist) lists on which various websites are noted. Of course, this does not offer one hundred percent security, as the Internet is very large and growing very quickly – non-German websites and content on social media channels in particular are difficult to track. Accordingly, problems have already been identified, such as a tendency towards overblocking, i.e. blocking too many sites rather than too few. JusProg promises to always check sites editorially in order to prevent overblocking or underblocking. Nevertheless, it makes sense for parents to use the option of individualization if certain pages are incorrectly classified from their point of view.

    In addition, JusProg offers a reporting function on its website. Sites that are on the wrong list from the parents’ point of view can be reported here. According to the provider, these are then editorially reviewed and their assessment adjusted if necessary.

    JusProg would like to point out that approved sites have only been classified as suitable for children and not harmful to development. Parents must assess for themselves or research other recommendations to determine if the content is appropriate for their child. You can find more information about the service and its functions on the JusProg parent page .

    What should parents pay attention to?

    JusProg is a good offer and the only state-approved youth protection program in Germany that meets all requirements. It can support media education and youth protection online and is particularly useful for younger children. From the age of 12, the surfing area with JusProg is very large, so the protection is lower. Websites like Google , Facebook , X and Instagram are difficult for the system to filter and must be set manually. The sites themselves often offer security settings that can be easily activated. In this article, you will learn how to make safety settings on your child’s smartphone and apps.

    As a parent, you should be aware that software cannot replace personal supervision of your child’s media use. Talk openly with your child about their media behavior and agree on rules for media use in the family. If you have supervised your child’s first steps online and explained to them what they should look out for, they will later be able to navigate online safely on their own and know how to deal with online dangers. Open, interested communication can also enable your child to turn to you or other trusted persons if they have problems. If you decide to use JusProg, do not give your child the feeling that you do not trust them. Explain to your child why JusProg blocks certain sites and decide together when your child is ready for more open Internet access.

    What should I do if my child comes across porn online unintentionally?

    Whether in class chats, on social media or via a search engine – many children and young people come across pornography while surfing, whether intentionally or not. According to a study conducted by the NRW Media Authority in 2023, the average age of first contact is 13, which is nothing unusual.

    However, according to the JIM study by the Media Education Research Association Southwest 2023, one in four of the 12-19-year-olds surveyed came into contact with pornography unintentionally. When children and young people are unintentionally exposed to pornographic photos or videos, it can be overwhelming and stressful for them. It becomes particularly critical when it comes to so-called “hard pornography”.

    Simple and hardcore pornography – what is it?

    In the case of pornographic content, a distinction is made between simple and hardcore pornography:

    • Simple pornography shows sexual acts by adults, for example as photos, videos, audios or comics. Simple pornography is easily accessible on the internet, for example via special websites, but also via chats in messengers and on social media. Use is permitted for adults aged 18 and over. Providing minors with access to simple pornography is prohibited in Germany. Internet portals in Germany must ensure that age verification takes place.
    • Hard pornography shows violence, sexual acts with animals, sexual poses or sexual abuse of children and young people. The use and possession of hardcore pornography is absolutely forbidden in Germany and can lead to imprisonment. Nevertheless, this content is distributed on the internet, for example via websites, comment functions on social media or in chats.

    You can find out more about the legal provisions on pornography on the Internet here at klicksafe.

    What should I do if my child comes across simple pornography unintentionally?

    Accompany your child as they take their first steps on the Internet and explain to them that they may come across content that they find unpleasant. If your child accidentally comes into contact with simple pornography, be there for them as a contact person. Especially with younger children, it is important not to leave them alone with such experiences. They are often unable to properly categorize what they see because it is outside their own sphere of experience. Provide age-appropriate information if your child asks questions about love and sexuality. If you are unsure, seek support, for example from the parents’ helpline of the Nummer gegen Kummer.

    What should I do if my child comes across hardcore pornography online?

    If your child shows you prohibited content of hard pornography on the Internet, for example on a website or social media, proceed as follows:

    What should I do if hardcore pornography ends up in my child’s chat unintentionally?

    The possession of depictions of abuse is a punishable offense; young people aged 14 and over are liable to prosecution in Germany. If your child is sent a photo or video via chat that is suspected of showing abuse of children and young people, you should act immediately:

    • Stay calm.
    • Do not take screenshots.
    • Do not save the contents.
    • Do not forward the content to other persons.
    • Secure the device, take it to the police and report it to the police.
    • Delete the content from the device and report the content to the service.
    • If you or your child are unsure or emotionally stressed, get help from digital counseling services.

    Discuss these points with your child. The Internet Complaints Office has summarized further information on how to deal with misrepresentations on the Internet in this PDF document.

    How can I protect my child?

    Keep in touch with your child about their media use and prepare them for the fact that they may be confronted with problematic content or communication risks online. Establish media rules in the family that everyone adheres to. For example, not responding to contact from strangers or not clicking on links that strangers share in chat messages or emails. For younger children in particular, use technical measures to protect minors from harmful media, such as filter programs for surfing or children’s accounts for apps. Make settings such as deactivating the automatic media download on WhatsApp so that your child does not accidentally save prohibited material. Explain to your child what is allowed and what is not allowed when it comes to pornography. Make it clear to your child when forwarding pornographic content makes them liable to prosecution. In this article, you can read more tips on how you can help your child deal with pornography online and how you can protect them from content that is harmful to minors with the help of technical youth media protection.

    Netflix – good streaming for families?

    Netflix is one of the most popular streaming portals among families. We explain what to look out for if your child wants to watch movies or series there.

    In brief

    • streaming platform of the US company Netflix, Inc.
    • Available in Germany since December 2014
    • Flexible monthly subscription: €4.99 (with advertising), €12.99 and €17.99 (without advertising, for two to four devices in parallel)
    • Up to five profiles can be created
    • Certified youth protection functions in accordance with German law

    What is Netflix?

    Netflix is a video streaming service where you have unlimited access to a huge selection of movies and series with your own account. The company has the rights to use them and also produces some films and series itself. Anyone who wants to use Netflix has to pay between €4.99 and €17.99 per month. The cheapest subscription has advertising in between – but this is soon to be completely removed. If you pay significantly more (at least 12.99 euros), you can stream on two or four devices simultaneously. Up to five profiles can be created per account with different settings, e.g. age rating, age rating, subtitle display or playback settings. The film and series suggestions in the profile also adhere to these settings, but what is actually suggested is calculated by an algorithm based on the viewing behavior of the individual user.

    Account sharing, i.e. the use of an account by several people at the same time, is possible to a limited extent depending on the subscription. This is permitted with persons living in the same household. This is only permitted with persons from other households for an additional charge. The provider examines violations of this in various ways and demands compensation.

    The subscription also includes Netflix games. Customers receive access to specially developed or licensed games for mobile devices. These can be downloaded from the Apple App Store or in the Google Play Store as separate game apps. There is no advertising or in-app purchases for the games.

    What is problematic about the offer?

    Netflix offers content for all ages. For the movies and series, the streaming service adopts the existing FSK rating. If there is no FSK rating, the age ratings are made by Netflix itself, which must comply with German law.

    Due to the wide range of content on offer, there is also countless content for older teenagers (aged 16 and over) and adults (aged 18 and over) that can be frightening and problematic for children and young people. Parental controls can be set up by entering a PIN for selected age ratings or specific movie/series titles. In addition, profiles can be protected with a PIN and special children’s profiles can be set up.

    Unlike with analog, linear television, you can theoretically watch series from start to finish. The appeal of spending a lot of time on Netflix is therefore high. Here, personal responsibility is required to limit one’s own viewing time . What is already difficult for some adults is even more difficult to control for children and even teenagers.

    What does the provider think?

    Netflix displays the respective age rating for movies/series in various places, on the overview page for the movie, in the detailed information or as an overlay at the beginning when playing. Also, individual titles can be locked for individual profiles. These will then also no longer appear in the search or in the suggestion list. In addition, individual profiles – e.g. the profile for adults or older children – can be assigned a PIN so that younger children do not have access. It is also possible to create children’s profiles. This gives you, as parents, the option of making settings appropriate to the age of your child. For example, you can see what content your child has watched in the last few days or you can prevent the next episode of a series from playing automatically.

    What should parents pay attention to?

    Pay attention to the age ratings of movies and series. Use the child or parental control options by creating appropriate profiles and protecting them with a secure PIN . This is the only way to ensure that your child cannot end up in the adult section from the child profile.

    Only display titles suitable for children in the children’s profile; these are based on the age ratings 0, 6, 12, 16 or from 18 years. Consider whether automatically playing more episodes really makes sense for you. Also, you can have animation effects reduced in the child profile when navigating on the TV. When watching on portable devices, feel free to use the screen lock so that smaller children in particular cannot adjust anything on the device themselves.

    Keep an eye on your child’s screen time. It’s best to set media rules together – and set a good example yourself. Media time should be just one of many other non-media activities. If you’re not sure how much time your child should spend in front of the TV or laptop, check out our video: “How much media time is too much?”

    Ask your child about his or her favorite series or movies, and it’s best to watch them together so that your child doesn’t feel alone even during scary scenes. It can also turn the shared experience into a beautiful ritual .

    The streaming service Cliq – one service for everything?

    The streaming service Cliq attracts customers with a wide range of multimedia offerings for films, series, sport, music, audio books and games. One app, all in one, so to speak. The service also aims to be the cheapest provider in Germany. We explain what’s behind it.

    In short

    • Streaming service for films and series, sport, music, audio books and games
    • App for iOS and Android, Fire TV stick, Chromecast TV or via web browser
    • 6.99 euros/month, can be canceled at any time
    • Children’s profile for 0 to 12-year-olds possible
    • Games category: NO adequate protection for children and young people

    What is behind the offer?

    Cliq is a streaming service with a diverse selection: numerous German and international films, often rather older, but also blockbusters, slightly fewer series with documentary and history series, sports broadcasts, music with video, but without your own playlists, various cloud games and some audio books, albeit without a timer function. Cliq offers practical functions such as download options, parental controls and simultaneous streaming on several devices without advertising for games and audio books. In contrast to the competition, there is only one subscription model with which all multimedia areas can be accessed. There is also a rental model; the subscription includes one rental film per month.

    What fascinates children and young people about it?

    Cliq addresses the needs of children and young people at different stages of their lives by offering age-appropriate content. Under “Kids” there is an area for children with a manageable selection of older entertainment media: from children’s films to animated series, music stations to romp around or fall asleep to games. The “Kids” service is aimed at children under the age of 12, which is why all films, series and games there have an appropriate age rating. Most videos are labeled with the statutory age ratings of the FSK (Voluntary Self-Regulation of the Film Industry), i.e. FSK 0 or FSK 6.

    What can be problematic?

    Much of the content on the streaming service is not suitable for children and young people and can be frightening or problematic. Parents should protect their profile with a PIN and set up a special children’s profile. In the children’s profile, films and series are marked with the corresponding official age ratings. However, nothing can be filtered so that all content up to the age of 12 is always visible and therefore clickable for children. Music, audio books and games have no visible age rating or recommendation on Cliq. Unfortunately, it is not always possible to tell from the covers what age it might or might not be suitable for.

    For many games, it is absolutely incomprehensible why they can be found in the children’s area at all. Games with an official age rating of 16 or 18 (such as USK 18 or PEGI 18) can be found there without any indication. This gives parents a false sense of security. Children should never play there unsupervised.

    From the age of 13, young people at Cliq are assigned to the adult area. There, they are confronted with all available content completely unprotected – including content that is not suitable for their age. There are no age ratings and no corresponding recommendations or filter functions.
    The youth protection laws in Germany require that all content (games/films) have an appropriate age rating and a corresponding protective measure – neither of which Cliq currently fulfills.

    The appeal of spending a lot of time on a streaming service is very high. Here, personal responsibility is required to limit one’s own viewing time . What is already difficult for some adults is even more difficult to control for children and even teenagers.

    What does the provider think?

    The provider emphasizes the importance of data protection and security and provides parents with tools to monitor and restrict usage. Parents can protect their profile with a PIN and set up a special children’s profile.

    This is what parents should pay attention to

    Use the child profile and protect it with a secure PIN (no dates of birth or simple sequences such as 1234) so that your child cannot switch between profiles. However, be sure to check the age ratings of films, series and games yourself. Accompany your child when using media. Be approachable when questions or fears arise. And watch your child when they are watching videos or playing games. Keep an eye on how much time your child spends on the streaming service. Binge-watching can also occur in children and young people, for example.

    Select content together and define media rules together with your child. And keep yourself regularly informed about current functions and parental control settings.

    In our video series “You ask – we answer,” our media educator Melanie Endler explains why you shouldn’t leave children alone when watching series:

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    Monitor my child via Bluetooth tracking?

    A button on the jacket, an app on the cell phone – and all parental worries about lost children are a thing of the past once and for all, because the child can simply be tracked in an emergency. Sounds great? But Bluetooth tracking has its pitfalls …

    Bluetooth tracking – what is it actually?

    The days when children had to mark their paths with breadcrumbs, as in Hansel and Gretel, are over. Today we live in modern media worlds and can track children instead of looking for them. This works, for example, via devices such as smartwatches that locate themselves via GPS and immediately pass on the child’s location to the parents.

    But there is another option and that is Bluetooth trackers. The best known are probably the Apple Airtags or Samsung SmartTags, but there are also many other trackers from other providers. These small devices, the size and appearance of key rings, were originally designed to make objects easier to find. If you attach it to your key ring, wallet, bobby car – or even your child – you can locate it via Bluetooth if necessary. The connection between the tracker and smartphone (app) does not work via satellites as with GPS, but directly via radio waves. The tracker connects to an accessible smartphone with a tracker app and can thus determine and send an approximate location. Compared to GPS trackers, Bluetooth trackers are often smaller and lighter, the battery lasts longer and there are no monthly fees. However, they also work somewhat less accurately, especially in the countryside when there are only a few smartphones nearby.

    What can be problematic about Bluetooth tracking

    Bluetooth trackers are not the magic cure for relaxed childcare.

    On the one hand, Bluetooth is not technically the ultimate in searches: the trackers only really work if there are many matching devices in the vicinity. It therefore makes sense to use a popular tracking app, which is also installed on many other smartphones and helps to determine the location. In the forest, for example, they make no sense at all. In addition, they can only transmit an approximate location. For this reason, a specific area must still be searched in large crowds.

    On the other hand, the legal situation is still a little unclear. After all, children also have personal rights – and these include the right not to be monitored without their consent. So at the very least, a conversation and the child’s consent are required to fit them with a tracker. There is also the aspect of data economy to consider: if children are constantly sending and receiving Bluetooth data, strangers can also obtain location information that is none of their business.

    And then there is the relationship aspect: secretly monitoring a child is not conducive to building trust in the relationship.

    To track or not to track – what parents should consider

    So what to do when the question of a tracker arises?

    Have an open conversation with your child and discuss the arguments and scenarios with them in an age-appropriate manner. There are certainly situations – for example in amusement parks, at events or similar – where a tracker gives both you as parents and your child a certain freedom of movement and security. Anxious children in particular may be able to take more independent steps with a tracker in their pocket. In other, less dangerous moments, your child can also enjoy your trust and learn their own strategies for finding their way around.

    In all of this, it is important that your child does not get the feeling that they are being monitored or that you do not trust them. So be sure to talk about the ideas and arguments, possibilities and limitations of trackers – and decide together in which situations they seem useful and helpful to all family members and when not. At around 6 to 7 years of age, you can explain the tracking measure to your child in a child-friendly way.

    Help, my child watches porn!

    Whether via search engines, messengers or social media – many children and young people come into contact with pornographic content online at an early age, by chance and without intention as well as out of curiosity and interest. For parents, this can be frightening when they eventually realize that their child is watching porn. Why this is not abnormal, what pornographic content can be problematic and how you should deal with it, you will learn in this article.

    Access to porn

    While porn used to be found mainly in special stores or video stores and was only accessible to adults, it is now very easy to find it on the Internet. Besides, you won’t be seen and it doesn’t necessarily cost anything. This is not only true for adults. Children and adolescents develop their own sexuality during puberty at the latest. They are looking for guidance and role models. Since sex is often still a taboo subject, people like to seek the anonymity of the net. Here they can get smart unobserved before the sexuality is lived out with others. However, provocative nude pictures of men and women can suddenly pop up on the cell phone display quite unintentionally when your child actually just wants to watch a series, research for school online or write in the class chat.

    Also on popular platforms such as
    YouTube
    and
    Instagram
    you can find photos and videos showing people with little clothing and in erotic poses. Such content is not pornography and is therefore available for all to view. However, they can still be unpleasant or even disturbing for some children, especially younger ones.

    Protection from pornography

    In Germany, youth media protection ensures that children and young people under the age of 18 are protected from content on the Internet that could endanger them or impair their development. Some content, e.g. violent pornography or depictions of the sexual abuse of children and young people, is generally prohibited for everyone!

    Pornographic content in which sex is depicted in detail is permitted in Germany, but only for adults aged 18 and over. This means that access may only be possible after a secure age check. This is strictly checked for porn sites from Germany.

    The situation is different for sites from other countries, some of whose porn content is freely accessible. Many platforms with pornographic content such as OnlyFans are not approved for minors. However, use is often possible by clicking on the “I am 18 years or older” button. However, large porn websites must now comply with the European Union’s Digital Services Act and implement much stricter rules.

    Why porn can be problematic

    Porn is particularly appealing to adolescents in puberty – also because it is forbidden. They are particularly susceptible to such stimuli and go in search of pornographic content or curiously click on the pages they happen to come across. Especially when the topic of sexuality is taboo at home and they don’t want to talk about it with their parents, they resort to what they find on the net. And that’s not necessarily age-appropriate.

    The quick availability of such content can be particularly appealing when, for example, you’re just looking for a distraction or want to escape from your everyday problems. A habit can turn into addiction for some young people. Besides, watching porn regularly can develop ideas about sex that don’t have much to do with reality. Sex and pornography are equated with love and relationship. Some young people then expect their own love life to look the same. This also includes the development of your own body. This can stress teens out if they want to become sexually active themselves. Or the girlfriend or boyfriend is put under pressure to present himself or herself in the same way, film it and send the video. Voluntary and consensual sexting is okay, but the images must not be blackmailed or misused. You can learn more about sexting in our article about it.

    What you should pay attention to as a parent

    Sex is part of our lives. Do not make the topic taboo and always be open and willing to talk. Provide age-appropriate education when your child asks questions about love and sexuality. If you are unsure, get help, for example from the parents’ helpline of the Nummer gegen Kummer. We present further digital advice services for young people and parents in this article.

    Accompany your child in their first steps on the Internet and explain to them that content can be encountered that is unpleasant. If certain pages appear unintentionally, your child should be able to talk to you about it. Younger children in particular must not be left alone with such experiences. They cannot properly categorize what they see because it has nothing to do with their own range of experience.

    Please note the following points:

    • If your child is younger, give them access to age-appropriate content and let them surf the Internet using children’s search engines. This will reduce the likelihood that your child will come across content that is inappropriate for their age.
    • Use parental control programs and filter options on your browser, smartphone or tablet so that content harmful to minors is not displayed in the first place.
    • However, such technical settings can only ever provide support, as they do not offer one hundred percent protection against such content. It is much more important that your child knows that there is also such content on the net and knows ways to deal with it.
    • However, as children get older and enter puberty, they also need their space and don’t necessarily want to talk to their parents about the changes in their bodies. Older siblings can be good conversation partners. There are also sex education sites for young people online, such as Loveline or Liebesleben.
    • If you overhear your son or daughter watching porn, talk to him or her about it, but don’t judge your child. Make it clear to him that pornography is not realistic, but that someone has made up the “stories”, the bodies are professionally portrayed and the pleasure is staged. Talk to your child about ideals of beauty and role models.
    • Mere bans and filtering measures will not help, especially with young people. They find their ways to watch porn. If anything, bans have an even more appealing effect. Therefore, an open approach to the topic of sex is more effective.
    • Explain to your child what is and is not allowed when it comes to pornography. Show your child how to report prohibited content online, for example via a complaints office.

    Klicksafe is providing detailed information on this topic as part of Safer Internet Day 2024. Click here for the information sheet for parents: https://www.klicksafe.de/materialien/voll-porno-wie-spreche-ich-mit-meinem-kind-ueber-pornografische-inhalte-im-netz

    Media education in plain language

    When growing up with smartphones, consoles and the like, media education in the family is of crucial importance. Offers in plain language support parents in this important task, using clear and easy-to-understand language. We present some websites.

    What is plain language?

    Easy language is a simplified form of German that makes information understandable for people with learning difficulties or other impairments. Characteristics are simple words, a clear structure, a limited vocabulary, supporting elements such as pictures and graphics and the avoidance of technical terms. It was developed to break down barriers to communication and ensure that information is easily accessible to a wider population.

    Information on media education for different age groups on Elternguide.online

    Offers on the subject of media education in plain language enable all parents to obtain the necessary information to accompany their children safely and responsibly in the digital world. Elternguide.online offers clear and easy-to-understand explanations on important aspects of media education for all age groups from 0 to 17 years. The topics range from dealing with screen time and selecting age-appropriate content to internet safety. You can find the Parents’ Guide.onlne website in plain language here: https://elternguide.online/leichte-sprache

    Dealing with social media and co on Webhelm

    Webhelm is a project of the JFF – Institut für Medienpädagogik in Forschung und Praxis e. V. and offers articles and information material for educational professionals and parents so that they can support children and young people in dealing competently with online media. Texts on the subject of media and media education can be downloaded from the website. The topics range from data protection to online bullying and social media. Webhelm also offers descriptions of various platforms such as Instagram, Twitch and TikTok. You can find the Webhelm website in plain language here: https://webhelm.de/leichte-sprache/

    Support services for children and parents

    Problematic or illegal content on the Internet, such as child pornography, hate speech or extremist posts, often violate youth media protection laws. It is therefore important that users report such content. Either via the platform itself or with complaints bodies such as the Voluntary Self-Regulation of Multimedia Service Providers. The FSM complaints office in plain language can be found here: https://www.fsm.de/leichte-sprache/beschwerdestelle/

    Whether it’s online bullying, excessive gaming or constant arguments about screen time – media use by children and young people can pose major challenges for all family members. Sometimes it is good to seek professional help. A large number of advice centers are available on the Internet. You can find the counseling services offered by Nummer gegen Kummer for children, young people and parents in plain language here: https://www.nummergegenkummer.de/leichte-sprache/

    Security settings

    The website medien-kindersicher.de provides information on technical youth media protection and gives parents instructions on how to set devices, services and apps to be childproof. You can find the instructions in plain language here: https://www.medien-kindersicher.de/leichte-sprache/startseite-medien-kindersicherde

    Children’s rights in the digital world

    Children have rights that have been enshrined in the UN Convention on the Rights of the Child since 1989. These include the right to health and the right to play and leisure. But a lot has changed since then. The rapid development of digital media and technologies has significantly changed the way children grow up. Digital media play an important role from an early age. We explain the key aspects of children’s rights in the digital world.

    Understanding the digital world and children’s rights

    The digital world encompasses various digital technologies, from the internet and mobile devices to online games and social media. All children’s rights apply everywhere. Some rights play a special role:

    Right of access to media

    Every child has the right to unrestricted and equal access to the digital world. However, this does not mean that children should use media without restriction. Depending on your child’s age and stage of development, you as parents can agree rules with your child on how long and which media may be used.

    Right to freedom of expression and information

    Like adults, children also have the right to freely express their opinions and obtain information. The Internet offers children the opportunity to obtain age-appropriate information in a variety of ways and to express and disseminate their own opinions. Make sure your child only accesses websites that are safe and suitable for children.

    Right to privacy and data protection

    Every child has the right to privacy. As parents, you should therefore be aware of and considerate of your child’s personal rights on the Internet. Avoid disclosing personal data such as your child’s name or address. Ask your child for permission before you post photos of them online or send them via Messenger. Respecting your child’s privacy also means not checking your child’s smartphone out of curiosity. If you are concerned about your child, seek a trusting conversation with him or her.

    Right to leisure and play

    Digital media offer children a wide range of opportunities to express themselves creatively, learn and network with their peers. Encourage your child to explore age-appropriate platforms such as the Knipsclub photo community and digital play worlds. Ensure a good balance with other activities. Encouraging creative play in the digital world allows your child to develop their imagination.

    Right to education and media literacy

    Every child has the right to equal access to education. With regard to the digitalized world, support from the family, nursery and school is important so that children learn to deal safely and responsibly with the opportunities and risks in the media world. Today, the right to media access is also always a right to access educational media offerings such as playful learning sites.

    Right to protection and security

    Children’s rights focus on the best interests of the child. Children must be protected from all forms of violence, abuse and poor treatment (such as cyberbullying, cybergrooming and hate speech) in all areas of life, including the digital sphere. Special youth protection programs can help to minimize risks. Talk to your child about security risks and problematic content on the internet to empower them to protect themselves.

    Right of association and assembly

    Children have the right to network online with their peers, share common interests and form digital communities. Parents should encourage their children to use online platforms such as the helpando help site or participation platforms that are designed to be age-appropriate, safety-conscious and promote positive interactions. This allows children to cultivate digital friendships and develop important social skills for life in an increasingly networked world – always aware of the challenges and opportunities that the digital environment offers.

    This is what parents should pay attention to

    Talk to your child about their rights. The family plays an important role for children’s rights in the digital space. As parents, you have the task of enabling your child to grow up well. This also includes teaching them basic media skills and values. Therefore, find out about your child’s media use, stay in contact and make (joint) decisions that are appropriate for your child’s age and development. Cooperative cooperation and a respectful and trusting relationship are the basic prerequisites for your child to turn to you as a contact person in the event of problems. Children need to know their rights. Only then can they claim them for themselves and stand up for them. Incidentally, your importance as parents for the development and well-being of your child is also expressly emphasized in the UN Convention on the Rights of the Child.

    Further information on children’s rights can be found in a child-friendly format on Kindersache and at Deutsches Kinderhilfswerk .

    Secure streaming on Netflix, Disney+ and more.

    Many families no longer rely on linear television, i.e. watching what’s on. Instead, people use their smart TVs or tablets to access streaming services – whenever they have the time and the inclination to watch TV.

    Kids and teens like to stream

    The offer for children and young people is virtually unlimited and available at any time with streaming services and media libraries. Children watch movies and series partly on their own. This makes it all the more important to set the services so that they can only access child-friendly and age-appropriate content.

    Keep track of how much your child watches. Binge-watching can also occur among children and young people if they are not accompanied in their media use.

    Use parental control settings

    Youth protection measures are intended to prevent children and young people from having experiences that are inappropriate for their age. These are, for example, content that may frighten or disturb them, or unwanted contact by strangers. Streaming services must use certain settings to ensure that their services are safe for children and young people to use.

    Each streaming service has its own parental control settings, which are adjusted from time to time. Therefore, we can only reflect a current status (December 2022) of the most popular services in each case.

    Regularly inform yourself about current functions and parental control settings of “your” streaming provider. Many have their own information portals for parents.

    Amazon Prime Video

    You can find the parental controls in Prime Video either in your Amazon account via the browser (Gear: Settings) or in the app under “My Area”. Here you can set up a PIN, after entering which secured content can still be viewed. In addition, purchase restrictions and playback restrictions can be activated with the parental control. Parents can create their own children’s area on Amazon with the additional paid subscription Amazon Kids+. Read more about how to set up Amazon parental controls here.

    Disney+

    Disney+ also allows children’s profiles to be created with a child-friendly user interface. In these, only content with age ratings from FSK 0 up to and including FSK 6 is displayed. However, it is not possible to specify preferences for certain age ratings of content. A PIN can be used to prevent the creation of new profiles. Read more on the Disney+ help page.

    Media libraries of the public broadcasters

    ARD and ZDF have implemented youth protection in two ways: Films, series and programs that are not suitable for children and young people under the age of 16 or 18 can only be watched without registration from 10 p.m. or 11 p.m. (until 6 a.m.). There is also a children’s section that displays only content suitable for children. As soon as this is left, there is a hint. Those who set up an account to use the media libraries can also make additional individual settings, such as additional age ratings, setting a code, and creating a personalized media library. More about this on the help pages of ARD and ZDF.

    Netflix

    With Netflix Kids environment, you can create one or more kids profiles for Netflix. This parental control allows you to set age ratings for a profile, block individual titles, set up a PIN, and enable or disable autoplay. With a child profile, no changes can be made to the own or a
    other profile can be made. The Netflix Kids environment does not only apply to movies and series, it can also be used to restrict access Netflix games. You can get step-by-step instructions on how to set up parental controls on the corresponding Netflix help page.

    Technology only partially protects

    Technical parental control settings are particularly useful when children know about them. Talk to your child about possible dangers and the goal of the settings. You should regularly consider whether settings can be adjusted – together with your child.

    Despite a parental control, your child needs companionship in their media use. Be approachable when questions or fears arise. And watch your child when they watch videos. Choose content together in advance – then you can let your child watch an episode alone. When you set media rules together, you support the promotion of media literacy.

    You can read more about the setting options and detailed instructions in the klicksafe guide.

    Disney+ – Nemo, Frozen & Co. as a streaming offer

    There seems to be something for young and old on Disney+: from cartoon classics such as Snow White and Mickey Mouse to big blockbusters such as Star Wars and the most popular Disney films of recent years such as The Ice Queen. What parents should know about the offer.

    In a nutshell:

    • Available in Germany since the end of March 2020
    • Family and child-friendly streaming portal
    • Monthly subscription: €5.99 with advertising, €8.99 Standard, €11.99 Premium [zunächst keine Preisänderungen für Bestandskundinnen]
    • Child profile can be created
    • Certified youth protection functions in accordance with German law

    What does Disney+ offer?

    The streaming portal offers a large selection of films and series, similar to Netflix, Amazon Prime and the like. In addition to successful movies from Walt Disney and Pixar in recent years, older Disney films are also available. In addition, there are exciting documentaries from National Geographic. Episodes of current Disney Channel series are also published on the platform at weekly intervals. This way, there is less danger of watching through an entire season without a break. There is also the option of downloading content (does not apply to the subscription model with advertising). With the Standard and Premium subscriptions, Disney+ can also be used on the go with any internet-enabled device. So far, the offer is not as large as on Netflix, for example. However, more and more films are being added.

    What fascinates younger and older people about the offer?

    Disney+ is clear and easy to use for children. The wide range of popular franchises such as Marvel and Star Wars offers both familiar and new adventures. Until February 2021, there were no films with an age rating above FSK 12 or certain scenes were cut out of individual films so that they are also suitable for younger children. In the “Star” category that was then added, adult content is now also available. Adults enjoy the favorite films of their own childhood.

    What parents should know

    Disney+ has additional parental control settings despite primarily adult content. However, films from the age of 12 can also be found in the offer. Especially smaller children can still be frightened by such films. It is therefore important to guide children in their film selection and viewing.

    By creating a children’s profile (called Junior mode), films that are not approved for younger children are not displayed. There is no specific age rating. Disney+ decides what is displayed in Junior mode. This means that films and series with a rating of 0 are also missing from the children’s profile. In the children’s profile, you can, for example, prevent the next episode of a series from playing automatically and the user interface is simplified. Parental controls can be used to assign a PIN to individual profiles – e.g. the profile for adults or older children – so that younger children do not have access. Individual titles cannot be hidden.

    If you want to set the age rating yourself, you can assign an age rating to a normal profile (without parental control, without junior mode): 0, 6, 12, 16 or 18 years. However, depending on the subscription model, advertising will run in such a profile.

    Each profile, with the exception of the main profile, can also be subsequently converted into a children’s profile (junior mode).

    Disney states that advertising content such as clips and trailers for content available on Disney+ or for other Disney products can be shown. Live content can also contain traditional commercial breaks and other advertising formats. There is no advertising in Junior mode. Incidentally, there are no in-app purchases with Disney+, which can lead to unwanted costs, especially for children and young people. And if tobacco products are shown in a movie, Disney draws attention to this with a warning at the beginning.

    Account sharing, i.e. the use of an account by several people at the same time, is prohibited under the terms and conditions, but is possible. From 2024, Disney+ will take decisive action against this breach of the rules.

    As a parent, what should you be aware of when using Disney+?

    Since Disney+ is primarily aimed at children, they will quickly become accustomed to having access to their favorite series and movies at all times.

    Especially accompany young children watching movies. Find out about specific movies and series in advance. Choose age-appropriate programs, for a younger child rather short episodes than long films. Also, schedule plenty of screen-free time for other activities such as walks in the fresh air or hobbies. Talk about set media times within the family.

    Control my child’s TikTok usage!?

    There are children and teenagers who spend a lot of time on TikTok spend. They watch short videos from others or produce their own TikToks. What exactly they look at there and publish themselves, many parents do not know and worry – also about the fact that their child can come into contact with strangers .

    In response to criticism, TikTok introduced the “accompanied mode” for parental control back in 2020, which was revised again in 2023. This allows you, as the parent or guardian, to control how long the app can be used, whether private messages can be sent and received, and what content is displayed on the “For You” page. Click here for a detailed presentation of the app.

    Trust and accompaniment are better than control

    It’s understandable that you, as a parent, are concerned when your child is on social media platforms. Therefore, before using such apps, you should calmly talk to your child about what they are interested in. Explain your concerns to him and make him understand what risks there are in using it. If you are okay with your child using TikTok, ask regularly and stay interested. Let them show you what your child is doing there.

    The app is not suitable for children under the age of 13 – as stated in TikTok‘s terms of use. Parents up to 16 years of age must also consent to the use. Make sure that your child really gives his or her correct date of birth. Because this affects the default settings of the app and the accompanied mode. TikTok itself is automatically set to “private” there and has a maximum usage time of 60 minutes a day for the youngest users.

    Often children are already interested in the app beforehand. If your child wants to use TikTok, consider whether they might watch TikTok videos without their own account first. Because this is possible via a browser!

    Activate accompanied mode

    If your child is allowed to create a TikTok account with your permission and you choose to use the Accompanied Mode set it up as follows:

    TikTok must be installed on your child’s smartphone and on your own device. You can find the Accompanied Mode in the “Digital Wellbeing” settings under “Privacy and Settings”. On the parent’s device, clicking on it opens a QR code that is scanned with your child’s smartphone. By doing so, your child agrees that you, as the parent, may control its use. IMPORTANT: Talk to your child beforehand about the functions in accompanied mode and consider together what should be switched on and to what extent:

    • You can set a daily usage time of 40, 60, 90 or 120 minutes per day. Times can be set differently for different days of the week or times (school hours/holidays). After the time has expired, a password must be entered to continue using TikTok.
    • When the restricted mode is activated, certain content that is not suitable for children should be filtered out, i.e. no longer displayed on the “For You Page”. Children and parents can also enter terms and hashtags to filter out content themselves.
    • You can set that only friends can send messages to your child. It is also possible to completely disable the receipt of messages.
    • It is also possible to regulate whether and when the app sends notifications – parents can therefore set that no push notifications arrive during school hours or at night, for example.
    • Since 2023, the parent app has included a “screen time dashboard” where parents can see exactly when, how often and how long their child has used TikTok .

    TikTok would like to establish a “TikTok Youth Advisory Board” during 2023 to engage with the community itself on how to further develop the app.

    What else parents should consider

    Note that there are other setting options in TikTok outside of Accompanied Modethat should definitely be enabled. For example, make sure the account is set to private so that your child’s videos can’t be seen by strangers. For users between the ages of 13 and 15, TikTok makes this setting automatically – but you should definitely talk to your child about what the advantage is and why they should leave it that way or set it that way themselves from 16.

    As a parent, you cannot track what content is being viewed. They also cannot read messages or comments, so your child’s privacy is preserved as much as possible. If you trust your child and he or she is already able to use media consciously and safely, it is certainly nicer to be able to do without this control option. Regularly discuss with your child whether the settings still fit as they are, or whether you can change certain settings.

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